Welcome to your Medical Home!

Thank you for being a valued member of our community. We’re here to provide you with the best care possible, and we appreciate your support as we navigate some changes.

Why Use Our Website and Self-service Options?
Quick Answers: Our website is filled with helpful information that can answer many of your questions right away. This means less waiting time for you! Become best friends with the chatbot on the right hand corner of our website. You’ll be surprised as to how much you can learn and accomplish without actually calling the office.

Reduce cost: To continue to stay as a small, independent, private practice and provide a high level of care, we can only do so by watching the bottom line. This means that to stay solvent, we cannot afford to have multiple employees answer the phones and provide the level of care we would like to deliver. Our administrative costs would skyrocket and that would make running the practice no longer financially feasible. The only way we can survive in today’s low reimbursement landscape, is by empowering you, our patients, to participate in the self-serve functions whenever possible.

Support Our Team: We continue to field complaints from patients like you that it is hard to get someone on the phone. You are right! For starters, please only save 225-384-5378 as the main phone number for 2-way communication with our office either via text or phone call. Secondly, with highly skilled but very limited staff, we want to ensure that our team can focus on the patients who are in the clinic by providing personalized, exceptional care. When many patients call the office, it can slow down our process and make it harder for us to assist everyone. Again, remember that while we would like to hire more people to address the phone issues, as aforementioned, it becomes cost-prohibitive for us to do so.

Convenience for You: When you arrive at our office, we encourage you to use the self check-in option whenever possible. Our self-service/ self check-in options not only let you check yourself in for your appointment, but also access information anytime, 24/7, whether it’s checking appointment details, making a new appointment or understanding your treatment options. You may receive notifications on your phone to check-in for your appointment so please take advantage of this technology and receive answers to most of your inquiries from the comfort and privacy of your own home.

Stay Informed: You can find updates about our services, health tips, and more, keeping you informed and engaged in your care.

We truly appreciate your understanding and cooperation. By using our website, you’re helping us keep our system running smoothly and efficiently while ensuring that we can deliver the best possible care to all our patients. Thank you for being part of our community! Still have questions? Click here!